Privacy Policy

Introduction

At DreamPhones (operated by SoulHeal Technology), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Create an account or make a purchase
• Subscribe to our newsletter
• Contact our customer support
• Participate in surveys or promotions

This may include your name, email address, shipping address, phone number, and payment information.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• Device type, browser type, and operating system
• IP address and general location
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchases and account
• Send promotional emails and updates (with your consent)
• Improve our website, products, and services
• Prevent fraud and ensure security
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist with payment processing, shipping, email delivery, and analytics
• Business Partners: When necessary to provide you with products or services
• Legal Requirements: When required by law or to protect our rights

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

We may also use third-party analytics services (such as Google Analytics) to help us understand how visitors use our site.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request data portability

To exercise any of these rights, please contact us using the information below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.